Management is universal and continuous, drawing from various disciplines. It is a goal-oriented, intangible force that provides direction and operates as an ongoing cycle.
The evolution of management thought
can be divided into four stages:
1. Pre-scientific management
2. Classical Theory (including Scientific Management, Administrative Management, and Bureaucratic Model)
3. Neo-classical Theory or Behavioral Approach
4. Modern Theory or Systems Approach.
Important Terms:
Management: The process of coordinating work activities to achieve organizational goals through teamwork.
Organization's Goals: Objectives set for the company's success and effectiveness.
Scientific Management: Introduced by F.W. Taylor, it focuses on optimizing work processes for efficiency.
Administrative Management: Developed by Henry Fayol, it emphasizes managing organizations through planning, organizing, and controlling.
Bureaucratic Model: Proposed by Max Weber, advocates for a hierarchical organization with clear rules and procedures.
Neo-classical Theory: An extension of classical management with a greater emphasis on individual and group relationships in the workplace.
Hawthorne Experiment: Studies conducted at the Hawthorne Works highlighted the significance of employee satisfaction in productivity.
Modern Theory or Systems Approach: Views organizations as adaptive systems with interconnected components working towards specific objectives.
Continuation...
Modern Management Thought encompasses the Systems Approach and Contingency Theory.
The Systems Approach views an organization as a system with five basic parts: Input, Process, Output, Feedback, and Environment.
Contingency Theory emphasizes that all organizational subsystems and the external environment are interconnected, and managerial actions must be adjusted based on specific situations.
Five functions of management that are essential for achieving organizational goals:
- Planning
- Organizing
- Staffing
- Directing
- Controlling
Planning involves making decisions today that will impact the organization's future.
Organizing establishes a formal structure to coordinate work subdivisions.
Staffing involves hiring and retaining a suitable workforce.
Directing focuses on leadership, communication, motivation, and supervision of employees.
Controlling ensures that events align with pre-arranged plans and takes corrective actions when deviations occur.
Managers have interpersonal, informational, and decisional roles.
Interpersonal roles include being a Figurehead, Leader, and Liaison.
Informational roles involve being a Monitor, Disseminator, and Spokesperson.
Decisional roles include being an Entrepreneur, Disturbance Handler, Resource Allocator, and Negotiator.
Robert L. Katz categorized managerial skills into:
Technical skills - important for lower management
Human skills - needed for all levels
Conceptual skills - essential for top management
References:
Van Vliet, V. (2011). Five Functions of Management (Fayol). ToolsHero. https://www.toolshero.com/management/five-functions-of-management/
Evolution of Management Thought. (n.d.). Vedantu. https://www.vedantu.com/commerce/evolution-of-management-thought
Gitman, L. J., McDaniel, C., Shah, A., Reece, M., Koffel, L., Talsma, B., & Hyatt, J. C. (2018). Introduction to Business. OpenStax. Houston, Texas. https://openstax.org/books/introduction-business/pages/1-introduction